Gotelee Solicitors was one of the first legal practices in Suffolk to secure accreditation to the Law Society's new Conveyancing Quality Scheme (“CQS”).
The CQS is a quality standard awarded only to solicitors who achieve consistently high levels of service and advice in residential conveyancing work. It is now the mark of excellence for the legal conveyancing process and should help home buyers to choose solicitors with added confidence.
Catherine Abbott, property partner, said: "I am delighted that Gotelee secured accreditation to the Conveyancing Quality Scheme. As well as recognising the high standards we achieve, it also signals to home buyers and sellers the excellent conveyancing service we offer. When buying or selling a home clients can trust Gotelee to give a reliable, efficient service to the high standard recognised by the CQS”.
"Buying a home is one of the largest purchases anyone will make in their lifetime so it is essential that the legal work is carried out to a high standard. There are many different conveyancing service providers out there, making it difficult for home buyers to identify those that can deliver safe and efficient levels of service. I think the Law Society scheme will make it easier for home buyers and estate agents to pick out a solicitor they can trust and rely on. In a crowded market, we think that the endorsement of our quality of service together with the fixed legal fees that we offer sets Gotelee apart.”
To secure CQS status, Gotelee successfully passed a rigorous and lengthy external assessment by the Law Society, which included thorough reviews of the efficiency of its procedures, the integrity of its personnel and the levels of client satisfaction achieved. To maintain CQS status, the scheme also requires practices to follow a stringent protocol and undergo regular assessments, compulsory training, random audits and annual reviews.
The scheme has the support of the Council of Mortgage Lenders, the Building Societies Association, and the Association of British Insurers.