Occasionally, mistakes are made - and when they are, patients have a right to seek compensation.
The Client was referred to the hospital by her GP for further investigation of a suspected basal cell carcinoma (skin cancer) on her face. The hospital doctor was negligent in taking a biopsy from the wrong area of the client’s face and also in using an instrument that was larger than necessary thus leaving the client with a facial scar which she would not have otherwise had.
We carried out initial investigations, including a review of the client’s medical records from her GP and Hospital and obtained a report from an expert on the appropriate procedure for such biopsies. We also instructed a plastic surgeon to advise on the cost of remedial treatment to reduce the size and appearance of the facial scar.
Once we had all of the evidence we needed, we wrote a Letter of Claim to the hospital in question, setting out the basis of the claim and our allegations of negligence. Because the value of the claim was relatively modest we also made an offer to settle the claim at the same time.
The NHS Litigation Authority (NHSLA) who handle like this can take up to 4 months to investigate the matter and to reply to the Letter of Claim. In this case, they failed to respond within that time so we started to prepare the papers to issue at court. However just before we sent the papers to the court the NHSLA admitted that the procedure carried out was incorrect and that the client was entitled to receive the compensation claimed for the scarring to her face. The hospital paid our client £4,000.00 for her injury as well as paying her legal costs.
Click here to find out how much compensation you could receive.
I appreciated the down to earth/no jargon approach.
Forty years ago, only 3% of people diagnosed with pancreatic cancer survived for...Read Article
"Jade Shelton was absolutely fantastic!! Professional and proactive at all times."
"The ease that we could access and speak to Pat Smith - Thank you"
"Prompt, helpful, polite and very professional service"
"This is by far the go-to firm for any issues. You are made to feel valued from the outset and they are so confident in what they do. Wouldn't recommend any other. Thank you Hugh and Max."
- Ros Jones
"I don't think this house sale would have pulled together without Jo's determination and expertise. Excellent!"
"We were very pleased to have Jade as our solicitor, the service was excellent and we felt kept in the loop which minimised stress"
"Jade made the process of buying our first home quick, easy and took the stress out of a new chapter of our lives"
"Approachable, very efficient, always willing to take my calls and update me."
"We found Rachel Dawson outstanding, polite, professional and caring."
"I would like to say thank you for your help, support and guidance over the last two and a half years. Obviously should I need further assistance in the future I shall not hesitate to call you guys."