You will receive a personal approach to your particular legal needs and circumstances. A lawyer will be your personal point of contact with the firm and, should you need advice from other disciplines, will introduce you to other lawyers with the appropriate specialist legal skills.
Your affairs will be handled by well trained, highly motivated lawyers with access to comprehensive information resources and support services. Your lawyer will work with you to try to achieve your legal objectives, will write and speak in plain English and will not blind you with legal jargon.
We will do our utmost to give every client the highest levels of courtesy and service. That’s a promise.
The Gotelee Client Promise is our guarantee of service to you. At the heart of this approach are our people and their commitment to creating positive results for our clients.
We also have quality control systems in place to ensure that quality is delivered consistently and is not simply a buzz-word. The firm is accredited to the international management standard ISO 9001.
Your legal costs will always be clear, with no surprises. That’s a promise.
Gotelee takes a common-sense approach to fees and aims to give value for money for its legal skills and services. You will have the reassurance of certainty about how much our advice will cost. Wherever it is possible to do so you will be given a fixed fee quotation for the total costs of the legal work required to achieve your objectives (including fees, VAT and any other associated costs) before starting work.
In cases where fees certainty is not possible, perhaps where there is uncertainty about exactly what advice will be required, your lawyer will be up-front about the costs and give you an estimate based on the anticipated time involved. You will be kept up to date with costs and receive regular invoices. You can pay fees by cheque, cash, Visa or Mastercard as convenient.
You will have access to a full range of legal services. The firm’s legal teams offer a diverse range of legal specialisms and expertise covering virtually all the potential legal requirements of business clients, other organisations, families and individuals.
Our membership of LawNet, the leading UK network of quality assured law firms, brings additional benefits:
Gotelee Solicitors is committed to contributing to the local community and to doing all it can to reduce its carbon footprint, including:
"Approachable, very efficient, always willing to take my calls and update me."
"Prompt, helpful, polite and very professional service"
"This is by far the go-to firm for any issues. You are made to feel valued from the outset and they are so confident in what they do. Wouldn't recommend any other. Thank you Hugh and Max."
- Ros Jones
"Jade Shelton was absolutely fantastic!! Professional and proactive at all times."
"The ease that we could access and speak to Pat Smith - Thank you"
"“ This is the second time we have used Tracey for the conveyancing to buy our new home. She is always completely approachable, she has helped us along the way with advice and useful tips that has helped lessen the stress. We have complete confidence in her and would not hesitate to recommend her to our friends and family”. - Peter Dawes, Cater Dawes Financial Planning "
"I don't think this house sale would have pulled together without Jo's determination and expertise. Excellent!"
"We found Rachel Dawson outstanding, polite, professional and caring."
"Jade made the process of buying our first home quick, easy and took the stress out of a new chapter of our lives"
"We were very pleased to have Jade as our solicitor, the service was excellent and we felt kept in the loop which minimised stress"