You will receive a personal approach to your particular legal needs and circumstances. A lawyer will be your personal point of contact with the firm and, should you need advice from other disciplines, will introduce you to other lawyers with the appropriate specialist legal skills.
Your affairs will be handled by well trained, highly motivated lawyers with access to comprehensive information resources and support services. Your lawyer will work with you to try to achieve your legal objectives, will write and speak in plain English and will not blind you with legal jargon.
We will do our utmost to give every client the highest levels of courtesy and service. That’s a promise.
The Gotelee Client Promise is our guarantee of service to you. At the heart of this approach are our people and their commitment to creating positive results for our clients.
We also have quality control systems in place to ensure that quality is delivered consistently and is not simply a buzz-word. The firm is accredited to the international management standard ISO 9001.
Your legal costs will always be clear, with no surprises. That’s a promise.
Gotelee takes a common-sense approach to fees and aims to give value for money for its legal skills and services. You will have the reassurance of certainty about how much our advice will cost. Wherever it is possible to do so you will be given a fixed fee quotation for the total costs of the legal work required to achieve your objectives (including fees, VAT and any other associated costs) before starting work.
In cases where fees certainty is not possible, perhaps where there is uncertainty about exactly what advice will be required, your lawyer will be up-front about the costs and give you an estimate based on the anticipated time involved. You will be kept up to date with costs and receive regular invoices. You can pay fees by cheque, cash, Visa or Mastercard as convenient.
You will have access to a full range of legal services. The firm’s legal teams offer a diverse range of legal specialisms and expertise covering virtually all the potential legal requirements of business clients, other organisations, families and individuals.
Our membership of LawNet, the leading UK network of quality assured law firms, brings additional benefits:
Gotelee Solicitors is committed to contributing to the local community and to doing all it can to reduce its carbon footprint, including:
"Clarity and speed. A refreshing absence of legal jargon and gobblodygook!"
"The down to earth manner of the solicitors."
"Not too formal - felt like a chat with a friend."
"As your entire service was excellent, it is not possible to single out anything special to mention."
"A big firm with a local touch!"
"Great service, never made things complicated!"
"Warm friendly service with clear responses to all my questions."
"Mr Rowland was sincere, approachable, understanding and professional throughout."
"Personal, prompt, caring and communication by email was excellent."
"Feeling at ease knowing that they were putting my best interests first."