Successful claim against Norfolk and Norwich Hospital Trust

25th June 2019

Successful claim against Norfolk and Norwich Hospital Trust

We have successfully settled a claim for a Client blinded in one eye as a result of negligent treatment by Norfolk and Norwich Hospital. The client underwent radiofrequency treatment for trigeminal nerve pain. The surgery was incorrectly performed and the probe punctured the client’s optic nerve rendering them blind in one eye.

Once we were instructed we commissioned reports which established the negligence and the effect on the client’s life.

We wrote to the hospital with a letter of claim in which we claimed compensation for the loss of sight and also funding for private treatment for her trigeminal nerve pain which she continued to suffer from due to the failure of the treatment procedure. Although the NHS admitted the hospital had been negligent they sought to argue that the client’s sight was compromised in any event. They also initially refused to agree to meet the cost of the private treatment on the basis that she had been suffering from the original condition in any event and this was not caused by the hospital’s negligence.

As a result we had to gather further evidence. We obtained the clients ophthalmic records to prove that she had good eyesight with normal glasses before the negligent treatment. We also obtained evidence regarding the most appropriate treatment for her ongoing pain symptoms.

After presenting all of the evidence to the NHS and arguing the client’s case for her the NHS accepted the position and settled the Clients claim for compensation in excess of £60,000 which included the cost of future private treatment.

Sian Mullane commented that “as a result of our thorough investigation and presentation of the evidence the case was settled to the client’s satisfaction without the need to issue court proceedings.

Despite the NHS trying to insist there should be no award for the cost of private treatment for the condition that she was suffering from in the beginning we were able to convince the NHS that the cost of private treatment, rather than going back to the same NHS hospital which had negligently injured her was, infact, entirely reasonable.”

To discuss a case of medical negligence and how we can help you, contact Sian Mullane on 01473 298131 or email sian.mullane@gotelee.co.uk.

Chartered Legal Executive, Associate
Practice Areas
Accident and Personal Injury Claims
Medical Negligence
Blog Posts

Positive steps towards changes in bereavement damages

17/07/2019

In a new report, the UK Parliament’s Human Rights Committee welcomes the government’s proposed…

Read More
Upcoming Events

Managing the workforce in 2019

03/04/2019

If you employ staff or have responsibility for HR, Gotelee Solicitor’s annual employment law…

Read More
News Posts

Put me ‘on hold’ please…

16/07/2019

Gotelee Solicitors has devised a unique way to support young, local musicians and improve…

Read More

Testimonials

"I have used Tracey Laflin at Gotelee on a number of occasions and in my opinion, she is simply the most efficient conveyancing solicitor I have ever worked with. From the outset, she took the time to understand my specific business requirements and to date, she has exceeded all of my expectations."

- Dale Fiddy - Portobello Developments Ltd

"I would like to say thank you for your help, support and guidance over the last two and a half years. Obviously should I need further assistance in the future I shall not hesitate to call you guys."

-

"Prompt, helpful, polite and very professional service"

-

"“ This is the second time we have used Tracey for the conveyancing to buy our new home. She is always completely approachable, she has helped us along the way with advice and useful tips that has helped lessen the stress. We have complete confidence in her and would not hesitate to recommend her to our friends and family”.  - Peter Dawes, Cater Dawes Financial Planning "

-

"The ease that we could access and speak to Pat Smith - Thank you"

-

"I don't think this house sale would have pulled together without Jo's determination and expertise. Excellent!"

- MT

"Jade made the process of buying our first home quick, easy and took the stress out of a new chapter of our lives"

-

"Domini was very fast and efficient in carrying out her work for me - she was also very good at explaining things to me"

-

"This is by far the go-to firm for any issues. You are made to feel valued from the outset and they are so confident in what they do. Wouldn't recommend any other. Thank you Hugh and Max."

- Ros Jones

"Approachable, very efficient, always willing to take my calls and update me."

- SH

Please select preferred method of contact

* We will only contact you by telephone if you select this as primary form of contact. All web enquiries will be stored on our website for 30 days.