The importance of etraders knowing their responsibilities

2nd February 2016

The importance of etraders knowing their responsibilities

As a small or medium-sized enterprise (SME) selling online, importing from outside of the EU could be vital to your business.

Often, profit margins are tight and failing to understand your responsibilities as an etrader could lead to huge costs for litigation or defence against enforcement action. Importing high-risk consumer products for which there is strict EU Regulation can leave you extremely vulnerable, examples include toys, electrical items and cosmetics. Failure to comply with these regulations could lead to prosecution if your place in the supply chain is not fully understood. If, for example, you import a toy from China, but you are the owner of a trademark which you affix to the item prior to distribution or sale, you then take on the responsibilities of the manufacturer. Consequently, the due diligence which the enforcement authorities then require may be far greater than you thought necessary.

We have clients who we have helped negotiate through the Internet market place, most recently assisting an Amazon and eBay retailer who had been left with over £70,000 of faulty hover boards and was facing enforcement action. Thanks to the experienced and considered approach deployed, we negotiated a position with Trading Standards which ensured that the items were not destroyed and that the client received no formal action against their business.

How can our Solicitors help you?

If you are unsure of your responsibilities in the supply chain, are subject to enforcement action by government agencies or require advice about legislation governing products you may be selling via your Amazon or eBay store front then contact us for free initial advice on 01473 211121.


Practice Areas
Commercial Dispute Resolution
Criminal Law Solicitors
Dispute Resolution
Blog Posts

What not to forget as BREXIT progresses


The Health & Safety Executive website informs us that in preparation for BREXIT the…

Read More
Upcoming Events

Managing the workforce in 2019


If you employ staff or have responsibility for HR, Gotelee Solicitor’s annual employment law…

Read More
News Posts

Put me ‘on hold’ please…


Gotelee Solicitors has devised a unique way to support young, local musicians and improve…

Read More


"Jade Shelton was absolutely fantastic!! Professional and proactive at all times."

- JH

"The ease that we could access and speak to Pat Smith - Thank you"


"Jade made the process of buying our first home quick, easy and took the stress out of a new chapter of our lives"


"I don't think this house sale would have pulled together without Jo's determination and expertise. Excellent!"

- MT

"This is by far the go-to firm for any issues. You are made to feel valued from the outset and they are so confident in what they do. Wouldn't recommend any other. Thank you Hugh and Max."

- Ros Jones

"Approachable, very efficient, always willing to take my calls and update me."

- SH

"Domini was very fast and efficient in carrying out her work for me - she was also very good at explaining things to me"


"“ This is the second time we have used Tracey for the conveyancing to buy our new home. She is always completely approachable, she has helped us along the way with advice and useful tips that has helped lessen the stress. We have complete confidence in her and would not hesitate to recommend her to our friends and family”.  - Peter Dawes, Cater Dawes Financial Planning "


"We were very pleased to have Jade as our solicitor, the service was excellent and we felt kept in the loop which minimised stress"

- CT

"I would like to say thank you for your help, support and guidance over the last two and a half years. Obviously should I need further assistance in the future I shall not hesitate to call you guys."


Please select preferred method of contact

* We will only contact you by telephone if you select this as primary form of contact. All web enquiries will be stored on our website for 30 days.