Grievance handling for businesses

Grievance handling for businesses

Disputes and grievances will arise in every workplace.  The law requires you to investigate formal complaints fairly and quickly.  Handle a situation poorly, and the situation becomes entrenched and often leads to a claim.  With our help, you can avoid this.

A grievance could literally be about anything.  We will help you strike the right balance, so that you can resolve problems quickly, but fairly.

How can we help?

We can train your managers, so that they understand how to handle disputes at work effectively, and to recognise when to take our advice before getting out of their depth.  We can help you get to grips with the processes that you must follow for investigations, hearings or appeals.  We can draft policies and procedures which make sure that problems are dealt with consistently and as the law requires.  If you want a second opinion on the evidence or how a grievance should be determined, we can help you with that.

In the vast majority of cases we can help you avoid claims.  If you ever find that a grievance does turn into a full blown tribunal claim, Gotelee’s Employment Team can help you.

Our charges

As with everything we do, our charges are very reasonable and tailored to the work that you would like us to do.  In the vast majority of cases, we will agree a fixed fee for your work, so that you can safely budget, with no fear of receiving an unexpected bill from us. We also offer a Fixed Price HR Retainer.  This allows you real time expert employment advice from our team, all year round, at a price you can afford.

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Testimonials

"We were very pleased to have Jade working with us, the service was excellent and we felt kept in the loop which minimised stress."

- CT

"Prompt, helpful, polite and very professional service."

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"The ease that we could access and speak to Pat Smith - Thank you"

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"Approachable, very efficient, always willing to take my calls and update me."

- SH

"This is by far the go-to firm for any issues. You are made to feel valued from the outset and they are so confident in what they do. Wouldn't recommend any other. Thank you Hugh and Max."

- Ros Jones

"Jade made the process of buying our first home quick, easy and took the stress out of a new chapter of our lives"

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"Jade Shelton was absolutely fantastic!! Professional and proactive at all times."

- JH

"I would like to say thank you for your help, support and guidance over the last two and a half years. Obviously should I need further assistance in the future I shall not hesitate to call you guys."

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"“ This is the second time we have used Tracey for the conveyancing to buy our new home. She is always completely approachable, she has helped us along the way with advice and useful tips that has helped lessen the stress. We have complete confidence in her and would not hesitate to recommend her to our friends and family”.  - Peter Dawes, Cater Dawes Financial Planning "

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