Business disputes are inevitable, no matter the size of the organisation or the sector you operate in. Some of the time they are resolved informally, or people walk away and let a relationship break down.
But most of the time, the dispute has to be resolved. If mediation is not considered, litigation begins and costs are high in both financial and emotional terms. Dealing with the dispute can be hugely distracting, time consuming and ultimately, a judge makes the decision for you. It can be high risk, and very costly if you lose.
Mediation can be an effective solution to nip these kind of issues in the bud and avoid taking them to court or Employment Tribunal, causing minimal disruption to your business and its operations.
Mediation is carried out with the parties in separate rooms. The mediator will act impartially and will visit each room to understand the issue and underlying needs of each of the parties, and will facilitate the parties to help them to reach an agreement.
What are the benefits of mediation?
Mediation allows parties to regain control of the outcome in their dispute. It is a quick, cost effective way of resolving disputes, saving time, money and stress. Mediation is completely confidential and can be used to resolve a dispute at any stage.
With a high success rate, most disputes are resolved within a day unlike Court or tribunal cases which can take months or sometimes years to reach a conclusion.
The cost of mediation is much less than that of taking a dispute to Court or an Employment Tribunal.
Our mediation services for business include:
This list is not exhaustive – we can mediate in any dispute you may have, providing the other side also agree.
We have two accredited mediators who can help in any civil or workplace dispute. Andrew West and Kay Baker are both Accredited Civil & Commercial Mediators, registered with the Civil Mediation Council.
Andrew West qualified as a solicitor in 1996, and has worked in Suffolk since 2002. Andrew is head of Gotelee’s Employment team and has a vast amount of experience in employment and work related disputes, as well as extensive experience in commercial disputes and their resolution.
Andrew is described as approachable, personable and pragmatic. His skills lie in getting to the root of the issues quickly and helping parties find solutions that work for them.
Kay has worked as a solicitor in Essex and Suffolk since 2007 and is a member of the Society of Trust and Estate Practitioners, Solicitors for the Elderly and the Association of Contentious Trust and Probate Specialists. Kay’s personable, clear and practical approach ensures conflicts are managed and resolved effectively.
To discuss the opportunity for mediation in your dispute, fill out our enquiry form.
"“ This is the second time we have used Tracey for the conveyancing to buy our new home. She is always completely approachable, she has helped us along the way with advice and useful tips that has helped lessen the stress. We have complete confidence in her and would not hesitate to recommend her to our friends and family”. - Peter Dawes, Cater Dawes Financial Planning "
"We found Rachel Dawson outstanding, polite, professional and caring."
"Prompt, helpful, polite and very professional service"
"I don't think this house sale would have pulled together without Jo's determination and expertise. Excellent!"
"Approachable, very efficient, always willing to take my calls and update me."
"I would like to say thank you for your help, support and guidance over the last two and a half years. Obviously should I need further assistance in the future I shall not hesitate to call you guys."
"Jade Shelton was absolutely fantastic!! Professional and proactive at all times."
"Jade made the process of buying our first home quick, easy and took the stress out of a new chapter of our lives"
"We were very pleased to have Jade as our solicitor, the service was excellent and we felt kept in the loop which minimised stress"
"I have used Tracey Laflin at Gotelee on a number of occasions and in my opinion, she is simply the most efficient conveyancing solicitor I have ever worked with. From the outset, she took the time to understand my specific business requirements and to date, she has exceeded all of my expectations."
- Dale Fiddy - Portobello Developments Ltd