Mediation for business

Mediation for business

Business disputes are inevitable, no matter the size of the organisation or the sector you operate in. Some of the time they are resolved informally, or people walk away and let a relationship break down.

But most of the time, the dispute has to be resolved. If mediation is not considered, litigation begins and costs are high in both financial and emotional terms. Dealing with the dispute can be hugely distracting, time consuming and ultimately, a judge makes the decision for you. It can be high risk, and very costly if you lose.

Mediation can be an effective solution to nip these kind of issues in the bud and avoid taking them to court or Employment Tribunal, causing minimal disruption to your business and its operations.

The process of mediation

Mediation is carried out with the parties in separate rooms. The mediator will act impartially and will visit each room to understand the issue and underlying needs of each of the parties, and will facilitate the parties to help them to reach an agreement.
What are the benefits of mediation?
Mediation allows parties to regain control of the outcome in their dispute. It is a quick, cost effective way of resolving disputes, saving time, money and stress. Mediation is completely confidential and can be used to resolve a dispute at any stage.

With a high success rate, most disputes are resolved within a day unlike Court or tribunal cases which can take months or sometimes years to reach a conclusion.
The cost of mediation is much less than that of taking a dispute to Court or an Employment Tribunal.

Our mediation services for business include:

  • Construction disputes
  • Contractual disputes
  • Debt disputes
  • Small claims disputes
  • Employment Tribunal claims
  • Financial Disputes
  • Insurance disputes
  • Intellectual property disputes
  • IT disputes
  • Landlord/tenant disputes
  • Personal injury claims
  • Professional negligence
  • Property disputes
  • Partnership disputes
  • Shareholder disputes
  • Franchise disputes
  • Will, trust and estate disputes
  • Probate disputes
  • Pension disputes

This list is not exhaustive – we can mediate in any dispute you may have, providing the other side also agree.

How we can help

We have one accredited mediator who can help in any civil or workplace dispute. Andrew West is Accredited Civil & Commercial Mediator, registered with the Civil Mediation Council.

Andrew West qualified as a solicitor in 1996, and has worked in Suffolk since 2002. Andrew is head of Gotelee’s Employment team and has a vast amount of experience in employment and work related disputes, as well as extensive experience in commercial disputes and their resolution.

Andrew is described as approachable, personable and pragmatic. His skills lie in getting to the root of the issues quickly and helping parties find solutions that work for them.

To discuss the opportunity for mediation in your dispute, fill out our enquiry form.

Blog Posts

No Falls Week


This week, 13 - 17th May, is No Falls Week. The No Falls Foundation…

Read More
Upcoming Events

Sorry, we have no events found for this month.

News Posts

Gotelee Solicitors joins forces with Mezzle to deliver enhanced Legal Services to clients


Gotelee Solicitors, a longstanding pillar of the local legal community since 1880, is beginning…

Read More


"Jade Shelton was absolutely fantastic!! Professional and proactive at all times."

- JH

"Approachable, very efficient, always willing to take my calls and update me."

- SH

"We were very pleased to have Jade working with us, the service was excellent and we felt kept in the loop which minimised stress."

- CT

"I would like to say thank you for your help, support and guidance over the last two and a half years. Obviously should I need further assistance in the future I shall not hesitate to call you guys."


"This is by far the go-to firm for any issues. You are made to feel valued from the outset and they are so confident in what they do. Wouldn't recommend any other. Thank you Hugh and Max."

- Ros Jones

"Jade made the process of buying our first home quick, easy and took the stress out of a new chapter of our lives"


"The ease that we could access and speak to Pat Smith - Thank you"


"Prompt, helpful, polite and very professional service."


    Please select preferred method of contact

    * We will only contact you by telephone if you select this as primary form of contact. All web enquiries will be stored on our website for 30 days.