Unfortunately, disputes in the workplace are inevitable along with their impact on productivity and morale. Left unresolved, they can lead to grievances and Employment Tribunal claims. Managing a breakdown in working relationships effectively can reduce employee disruption, minimise the risk of defending a tribunal claim and reduce the unnecessary cost of diverted management time. It can also salvage the working relationship and lower your recruitment costs and the other risks associated with staff leaving.
Workplace mediation offers an informal, structured process in which an independent mediator helps individuals and teams in a disagreement or dispute create a way forward. Workplace mediation focuses on the future and allows the parties to move away from historical issues, towards a healthy working relationship with mutually agreed practical solutions to the issues they faced. It is cost effective, and frequently successful – because so many of the issues revolve around poor communication, and mediation allows parties to be heard and to look at the situation with more perspective. Mediation can work at any stage of a workplace dispute – but as with most things, the earlier you engage in a proactive process like mediation, the better the chances of a successful outcome.
Andrew West is an accredited Civil and Commercial Mediator, and with his background as a specialist Employment Lawyer, he has years of experience in handling workplace conflict and their resolution. He offers a facilitative approach to restoring working relationships though private, impartial dispute resolution negotiation and support.
We can help with…
To discuss the opportunity for mediation in your dispute, fill out our enquiry form.
"Prompt, helpful, polite and very professional service."
"Jade Shelton was absolutely fantastic!! Professional and proactive at all times."
"“ This is the second time we have used Tracey for the conveyancing to buy our new home. She is always completely approachable, she has helped us along the way with advice and useful tips that has helped lessen the stress. We have complete confidence in her and would not hesitate to recommend her to our friends and family”. - Peter Dawes, Cater Dawes Financial Planning "
"We were very pleased to have Jade working with us, the service was excellent and we felt kept in the loop which minimised stress."
"This is by far the go-to firm for any issues. You are made to feel valued from the outset and they are so confident in what they do. Wouldn't recommend any other. Thank you Hugh and Max."
- Ros Jones
"Approachable, very efficient, always willing to take my calls and update me."
"The ease that we could access and speak to Pat Smith - Thank you"
"Jade made the process of buying our first home quick, easy and took the stress out of a new chapter of our lives"
"I would like to say thank you for your help, support and guidance over the last two and a half years. Obviously should I need further assistance in the future I shall not hesitate to call you guys."