A fifth of UK adults ignore legal problems

9th March 2017

A fifth of UK adults ignore legal problems

Nearly a fifth of British adults with legal problems do not seek professional advice, a government study has revealed.

However, when they did use a solicitor or barrister, almost all said they were satisfied with the advice provided.

The Legal Problem Resolution Survey, conducted by the Ministry of Justice, was designed to provide robust data on legal problems and how they are resolved. More than 10,000 people were surveyed between November 2014 and March 2015.

The study found that lone parents, unemployed adults, those in receipt of means tested state benefits and adults with a long-standing limiting disability were particularly likely to experience legal problems.

Those most likely to seek help were aged between 45 and 64, in employment and home owners.

The survey also looked at the quality of advice and found that solicitors and barristers far outperformed other providers, such as Citizens Advice and insurance companies. More than two thirds of those questioned said their lawyer had helped to resolve or reduce the problem, while nine in ten said they were very or quite satisfied with the advice provided.

“Being able to access and understand information about possible options is an important influence in how people try to resolve their legal problems,” the report said.

It added that individual capability and confidence were key factors, “with some people able to fully understand the available resolution options, and therefore able to either handle their problems using only self-help sources or know what kind of professional help would be suitable and know when and how to access it”.

Others, the researchers said, had much lower levels of understanding of legal issues and were therefore “discouraged from trying to resolve their problem”.

How can Gotelee help?

If you are facing a legal problem of any kind, it’s crucial you don’t bury your head in the sand. It’s also important to remember that a swift resolution to the issue is usually cost-effective and reduces any stress or anxiety.

The law touches us all – problems at work, buying property, making Wills, divorce, injuries or accidents. When it does, you may well need the services of someone who is qualified to help and who understands, listens, gives sound advice and acts quickly on your behalf.

To find out how we can help you, contact us on 01473 211121 or email info@gotelee.co.uk. We also have offices in Ipswich, Hadleigh, Felixstowe, Woodbridge or Melton.

Blog Posts

What not to forget as BREXIT progresses

11/07/2019

The Health & Safety Executive website informs us that in preparation for BREXIT the…

Read More
Upcoming Events

Managing the workforce in 2019

03/04/2019

If you employ staff or have responsibility for HR, Gotelee Solicitor’s annual employment law…

Read More
News Posts

Put me ‘on hold’ please…

16/07/2019

Gotelee Solicitors has devised a unique way to support young, local musicians and improve…

Read More

Testimonials

"Jade made the process of buying our first home quick, easy and took the stress out of a new chapter of our lives"

-

"I don't think this house sale would have pulled together without Jo's determination and expertise. Excellent!"

- MT

"I have used Tracey Laflin at Gotelee on a number of occasions and in my opinion, she is simply the most efficient conveyancing solicitor I have ever worked with. From the outset, she took the time to understand my specific business requirements and to date, she has exceeded all of my expectations."

- Dale Fiddy - Portobello Developments Ltd

"I would like to say thank you for your help, support and guidance over the last two and a half years. Obviously should I need further assistance in the future I shall not hesitate to call you guys."

-

"Prompt, helpful, polite and very professional service"

-

"Domini was very fast and efficient in carrying out her work for me - she was also very good at explaining things to me"

-

"The ease that we could access and speak to Pat Smith - Thank you"

-

"Jade Shelton was absolutely fantastic!! Professional and proactive at all times."

- JH

"We found Rachel Dawson outstanding, polite, professional and caring."

-

"This is by far the go-to firm for any issues. You are made to feel valued from the outset and they are so confident in what they do. Wouldn't recommend any other. Thank you Hugh and Max."

- Ros Jones

Please select preferred method of contact

* We will only contact you by telephone if you select this as primary form of contact. All web enquiries will be stored on our website for 30 days.