Mental health services under scrutiny after death of patient

5th April 2017

Mental health services under scrutiny after death of patient

The county’s mental health service is under the spotlight once again after a patient suffered fatal injuries while under the care of the Suffolk and Norfolk NHS Foundation Trust.

An inquest has heard how Neil Jewell died at Ipswich Hospital after running out of medication to treat his schizophrenia.

The 42-year-old’s sister, Christine, claimed her brother had been sent away from Hellesdon Hospital Clinic in Norwich despite telling staff he needed Clozapine, a drug which kept his condition stable.

His mental health rapidly deteriorated to the extent he was sectioned under the mental health act and transferred to Wedgwood House at West Suffolk Hospital and then to the Woodlands Unit at Ipswich Hospital, where, despite being placed under constant observation, he died soon after having suffered a cardiac arrest.

The inquest into Mr Jewell’s death is continuing and is expected to record a verdict later this month.

However, the family’s concerns regarding the treatment he received are familiar to Gotelee, which has worked with a number of clients who have been let down in similar circumstances.

Years of chronic under-funding of mental health services and the controversial decision to merge the Suffolk and Norfolk trusts have left the system at breaking point.

Evidence of the devastating state of services nationally was revealed in a leaked government report last February, which found the number of people taking their own lives is soaring, while three-quarters of those with psychiatric conditions are not being helped.

Worryingly, it appears that the same mistakes are being made time and time again, often with patients in crisis are turned away.

Mental health problems can affect anyone in this day and age thanks to the pressure under which many of us live.

How can our personal injury lawyers help you?

If you feel you have been let down by the health system, get in touch. Legal action can provide some compensation to ease the financial pressures you now face, as well as helping you find the answers about what went wrong and why.

Making a claim can also highlight a failing and, as a result, help to ensure no-one else faces similar heartache.

For a confidential chat to discuss your case, call us on 01473 298125 or email We also have offices in Ipswich, Hadleigh, Felixstowe, Woodbridge or Melton.

Blog Posts

Holiday pay


Do workers lose the right to a payment in lieu of holiday at the…

Read More
Upcoming Events

The Great Framlingham Sausage Festival


Gotelee are proud to announce that we will be sponsoring the famous Great Framlingham…

Read More
News Posts

Government plans to give more protection to gig economy employees


Those who work in the so-called 'gig economy' will benefit from a series of…

Read More


"Approachable, very efficient, always willing to take my calls and update me."

- SH

"We were very pleased to have Jade as our solicitor, the service was excellent and we felt kept in the loop which minimised stress"

- CT

"I have used Tracey Laflin at Gotelee on a number of occasions and in my opinion, she is simply the most efficient conveyancing solicitor I have ever worked with. From the outset, she took the time to understand my specific business requirements and to date, she has exceeded all of my expectations."

- Dale Fiddy - Portobello Developments Ltd

"I don't think this house sale would have pulled together without Jo's determination and expertise. Excellent!"

- MT

"Jade Shelton was absolutely fantastic!! Professional and proactive at all times."

- JH

"This is by far the go-to firm for any issues. You are made to feel valued from the outset and they are so confident in what they do. Wouldn't recommend any other. Thank you Hugh and Max."

- Ros Jones

"Domini was very fast and efficient in carrying out her work for me - she was also very good at explaining things to me"


"Prompt, helpful, polite and very professional service"


"The ease that we could access and speak to Pat Smith - Thank you"


"We found Rachel Dawson outstanding, polite, professional and caring."


Please select preferred method of contact

* We will only contact you by telephone if you select this as primary form of contact. All web enquiries will be stored on our website for 30 days.