I am responsible for managing the Reception Team at Ipswich and along side the Senior Partner on site receptionists at our other four offices. I have daily contact with both clients, and staff from all departments. My role involves supervising, organising, training, and supporting reception staff to give a quality service to clients and the firm.
I joined Gotelee’s in 2000, becoming Reception Team Leader in 2001 before taking on the role of Reception Manager.
When I am not at work I enjoy spending time with family and friends, pottering in the garden, long walks, reading and just chilling out.
"“ This is the second time we have used Tracey for the conveyancing to buy our new home. She is always completely approachable, she has helped us along the way with advice and useful tips that has helped lessen the stress. We have complete confidence in her and would not hesitate to recommend her to our friends and family”. - Peter Dawes, Cater Dawes Financial Planning "
"The ease that we could access and speak to Pat Smith - Thank you"
"I would like to say thank you for your help, support and guidance over the last two and a half years. Obviously should I need further assistance in the future I shall not hesitate to call you guys."
"Jade made the process of buying our first home quick, easy and took the stress out of a new chapter of our lives"
"Prompt, helpful, polite and very professional service"
"Approachable, very efficient, always willing to take my calls and update me."
"We were very pleased to have Jade as our solicitor, the service was excellent and we felt kept in the loop which minimised stress"
"This is by far the go-to firm for any issues. You are made to feel valued from the outset and they are so confident in what they do. Wouldn't recommend any other. Thank you Hugh and Max."
- Ros Jones
"I don't think this house sale would have pulled together without Jo's determination and expertise. Excellent!"
"Jade Shelton was absolutely fantastic!! Professional and proactive at all times."