I am responsible for managing the Reception Team at Ipswich and along side the Senior Partner on site receptionists at our other four offices. I have daily contact with both clients, and staff from all departments. My role involves supervising, organising, training, and supporting reception staff to give a quality service to clients and the firm.
I joined Gotelee’s in 2000, becoming Reception Team Leader in 2001 before taking on the role of Reception Manager.
When I am not at work I enjoy spending time with family and friends, pottering in the garden, long walks, reading and just chilling out.
"Pat Smith's efficient, calm, most capable, helpful and friendly manner."
"The patience and understanding from a sincere Miss Holland."
"Prompt, efficient and knowledgeable service"
"Clarity, plenty of information provided and responses in a timely manner"
"Mrs Tracey Hammond is very professional and helpful, efficient and very friendly"
"Judy Barfoot's approachable and knowledgeable professionalism was second to none"
- CM & SM
"Ms Stuart's friendly but direct approach. I always felt understood"
"Very flexible and accommodating, very positive & clearly explained my options"
"Friendly and approachable - using language I could understand"
"Efficient, polite, friendly service with very helpful advice"