Employment law advice - for individuals

If you have problems at work, you need clear and practical advice from an expert who’s on your side.

01473 298126
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Grievances

If you feel you have been treated unfairly at work, raising a grievance is often the best way to highlight your concerns.

A grievance is any problem that you may have with your employer and can relate to a variety of matters, including working conditions, pay, terms and a failure of process.

Raising a grievance can be difficult and stressful – and you may be worried that by making a complaint it could harm your career prospects. However, by taking early advice from Gotelee, we can assess your situation and help you follow the right procedure to ensure your voice is heard and you are treated fairly.

Employers and employees have to comply with the ACAS Code of Practice when dealing with grievances. The code sets out a four-step procedure:

  • You should try to resolve the grievance informally
  • If the grievance cannot be resolved informally, you should raise it in writing
  • Your employer should hold a meeting and investigate your complaint
  • If you are dissatisfied with the outcome, your employer must advise you of your right of appeal, and if you appeal, to then hold a further meeting.

If your employer does not follow a fair process or comes to an unreasonable conclusion, you may be able to make a claim. In some cases, if your employer failed to fully comply with the ACAS Code of Practice, your compensation could be increased by up to 25%.

Prompt, efficient and knowledgeable service

How can we help?

If you are involved in a grievance procedure at work, our employment law experts can offer you an outstanding service, ensuring your rights are protected. We have vast experience in the procedures involved in grievance hearings and our approach will secure the best possible outcome for you.

Our fees are competitive and will be made clear to you from the outset. Usually, we will be able to agree a fixed charge so you know exactly where you stand.

To find out more, visit us at one of our offices in Ipswich, Felixstowe, Hadleigh, Woodbridge or Melton, call us on 01473 298126, email us at employment@gotelee.co.uk or use our enquiry form.

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