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"Pat Smith's efficient, calm, most capable, helpful and friendly manner."
"The patience and understanding from a sincere Miss Holland."
"Prompt, efficient and knowledgeable service"
"Clarity, plenty of information provided and responses in a timely manner"
"Mrs Tracey Hammond is very professional and helpful, efficient and very friendly"
"Judy Barfoot's approachable and knowledgeable professionalism was second to none"
- CM & SM
"Ms Stuart's friendly but direct approach. I always felt understood"
"Very flexible and accommodating, very positive & clearly explained my options"
"Friendly and approachable - using language I could understand"
"Efficient, polite, friendly service with very helpful advice"